#clickyourclock frequently asked questions
The Frequently Asked Questions that we posted a few weeks ago prompted a few more questions - many of them around #clickyourclock. Here we attempt to demystify some of the puzzles:
I can't see any clocks to click next to the results. Where are they?
To find your clock please log in at http://www.runbritainrankings.com/ - a pop up window will then appear. Follow the on screen instructions to see your clock.
If I click my clock, am I automatically entered into Reward Running?
Yes. Please follow the on screen instructions – to see yourself on the leader board please click on Reward Running (top right) on the runbritainrankings site.
How is the % improvement calculated?
The reward running percentage improvement is worked out based on a handicap score range of -10 to 36 (rather than 0 to 36). Effectively you need to do the calculations by adding on 10 to the scores:
For example:
|
4 |
2 |
5 |
1 |
9.658 |
28-Mar-15 |
9.658 |
8.494 |
1.164 |
5.92 |
= (9.658-8.494)/(9.658+10) = 5.92%
My race result from this weekend hasn't appeared on my profile. Can I do anything to have it added?
Race Organisers are responsible for providing the results for the race. They are usually checked, any queries sorted and uploaded within a few days. We all know how important results are to runners and aim to provide them as soon as possible.
Please keep an eye on the Results page (top centre). When the word "Full" appears to the right of the race name then the results are ready to check/claim. When the race name is in red - we are already aware of the results and they are in the processing queue or being kept an eye on.
If you are a runner (and weren’t involved in the race organisation) please don’t send us the results as this can cause confusion as to which version of the results we are looking at and delays processing through email backlog.
In the event of query please contact the Race Organiser for an update.
How can a race (NOT result) be given a negative SSS?
When a race has a negative SSS an unusually high number of runners are likely to have run a PB. This prompts a closer look at that race to ensure the course wasn’t shorter than advertised. A fast course on a good day, with a very competitive field to pull each other along, will usually have a very low score but negative courses are usually indicative of a short course or (less commonly) a wind assisted point to point route.